New Plasma by Panasonic - Viera P42G10 (Launched in India)

Discuss New Plasma by Panasonic - Viera P42G10 (Launched in India) at the Television within the HiFiVision.com - India's Audio Video Hi-Fi Forum; Originally Posted by pps73 thanks achilles...could you please elaborate on the screen saver setting ? ...

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  #191  
Old 7th October 2009, 04:00 PM
 
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Re: New Plasma by Panasonic - Viera P42G10 (Launched in India)


Quote:
Originally Posted by pps73 View Post
thanks achilles...could you please elaborate on the screen saver setting ? unfortunately i couldn't get you.

for the panasonic tech support, you can tell them that if the problem is not fixed you will go to the consumer forum ---and see what's there reaction is
sorry if i wasn't clear. i meant the only setting i can c for the screensaver is after how much time it should activate.

and yea.. i guess ill have to show my angry side. it's just that i don't think they're lazy and just not paying attention.. they're clueless
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  #192  
Old 7th October 2009, 04:26 PM
 
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Re: New Plasma by Panasonic - Viera P42G10 (Launched in India)

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Originally Posted by achilles View Post
sorry if i wasn't clear. i meant the only setting i can c for the screensaver is after how much time it should activate.

and yea.. i guess ill have to show my angry side. it's just that i don't think they're lazy and just not paying attention.. they're clueless
if you dont mind, could you please tell me under which menu this is present?

regarding panasonic's service, which is also bothering me is that you wont find any kind of escalation matrix in there website.
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  #193  
Old 7th October 2009, 09:03 PM
 
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Re: New Plasma by Panasonic - Viera P42G10 (Launched in India)

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Originally Posted by pps73 View Post
if you dont mind, could you please tell me under which menu this is present?

regarding panasonic's service, which is also bothering me is that you wont find any kind of escalation matrix in there website.

Hmmm..that's funny..I can't find the setting now!!
And the guy from Panasonic came today. As usual..awesome. He did not even know the word firmware..

I'm scared for my tv now..

Btw.. what's escalation matrix..?!
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  #194  
Old 7th October 2009, 11:41 PM
 
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Re: New Plasma by Panasonic - Viera P42G10 (Launched in India)

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Originally Posted by achilles View Post
Hmmm..that's funny..I can't find the setting now!!
And the guy from Panasonic came today. As usual..awesome. He did not even know the word firmware..

I'm scared for my tv now..

Btw.. what's escalation matrix..?!
have you been able to find out the other features which i mentioned earlier ?

if you want to escalate any matter/complain, you need to have a escalation matrix available to you. for e.g., say you have complained for some defect in your set to your local panasonic service center and after a stipulated time they were unable to fix it (or avoiding to fix it); then, you can escalate the matter to the next higher authority and so on.

normally as industry practice (at-least for IT industry) there are Level-1, Level-2 and Level-3 supports available. even if not in that granular level, but at-least LG/Samsung/Carrier etc companies have e-mail ids in their website which are accessed by their very senior personnel, where they do reply quite fast and very eager to resolve any issue regarding their product.
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  #195  
Old 8th October 2009, 02:00 AM
 
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Re: New Plasma by Panasonic - Viera P42G10 (Launched in India)

I got a quote of 61k at alpha, mumbai today promising delivery within a day. Looks like the price is already reducing.
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  #196  
Old 8th October 2009, 11:58 AM
 
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Re: New Plasma by Panasonic - Viera P42G10 (Launched in India)

Quote:
Originally Posted by pps73 View Post
have you been able to find out the other features which i mentioned earlier ?

if you want to escalate any matter/complain, you need to have a escalation matrix available to you. for e.g., say you have complained for some defect in your set to your local panasonic service center and after a stipulated time they were unable to fix it (or avoiding to fix it); then, you can escalate the matter to the next higher authority and so on.

normally as industry practice (at-least for IT industry) there are Level-1, Level-2 and Level-3 supports available. even if not in that granular level, but at-least LG/Samsung/Carrier etc companies have e-mail ids in their website which are accessed by their very senior personnel, where they do reply quite fast and very eager to resolve any issue regarding their product.
hmmm.. i thought as much for the escalation matrix to be something similar, just dint know exactly what it was. thanks for that

as for multi window PAT and 4:3 full,
well no. i couldn't find them. maybe the manual could help.. ill still try to look.. i think they might only be for the tv though.. like the tv part and not on HDMI or av..
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  #197  
Old 8th October 2009, 11:59 AM
 
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Re: New Plasma by Panasonic - Viera P42G10 (Launched in India)

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Originally Posted by illusion_heart View Post
I got a quote of 61k at alpha, mumbai today promising delivery within a day. Looks like the price is already reducing.
yep. I got it for the same price a few days back. it was 65k last month. plus the diwali offer of extended warranty.. good deal
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  #198  
Old 8th October 2009, 12:10 PM
 
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Re: New Plasma by Panasonic - Viera P42G10 (Launched in India)

Quote:
Originally Posted by achilles View Post
hmmm.. i thought as much for the escalation matrix to be something similar, just dint know exactly what it was. thanks for that

as for multi window PAT and 4:3 full,
well no. i couldn't find them. maybe the manual could help.. ill still try to look.. i think they might only be for the tv though.. like the tv part and not on HDMI or av..
hi achilles,

got the 4:3 Full explanation in the manual. it is only available when you have 4:3 HD broadcast.

no mention of PAT in the manual.

have you able to find out regarding the screen saver and wobbling ?
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  #199  
Old 8th October 2009, 05:06 PM
 
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Re: New Plasma by Panasonic - Viera P42G10 (Launched in India)

Quote:
Originally Posted by pps73 View Post
hi achilles,

got the 4:3 Full explanation in the manual. it is only available when you have 4:3 HD broadcast.

no mention of PAT in the manual.

have you able to find out regarding the screen saver and wobbling ?
lol. nope. m sure i saw the screensaver word in some menu. just can't get back there.
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  #200  
Old 14th October 2009, 05:04 PM
 
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Re: New Plasma by Panasonic - Viera P42G10 (Launched in India)

Quote:
Originally Posted by achilles View Post
lol. nope. m sure i saw the screensaver word in some menu. just can't get back there.
have you got it ?


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