"HDMI CONNECTION" PROBLEM IN PRIME VIDEO ON GOOGLE CHROMECAST

king_estate

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Dec 22, 2022
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I bought during black friday a Google Chromecast with Google TV HD attracted by the brand and it's a very good device apart from this problem that face 2 times on 3 (so very usually) in prime video. I checked kinda every setting in prime video app and Chromecast system but the problem persist (widewine L1 supported obv). The TV is a Philips 40pfl5206h/12 but I also tried it on another (a old Samsung, idk the model) and it's the same.
I think that the problem could be HDCP protocol (supported by both Chromecast and Philips TV) because checking DRM Info app when I face the problem I noticed that it shows "None" under "Current HDCP Level" even if it's supported, while when it works it shows "Level 1".
Do you know what could be the problem? This situation is very annoying...
 
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