I have an ASUS Zenbook Pro Duo and the battery has gone dead, I mean absolutely dead in less than 2 years.
Thing is, I have the extended warranty but that does not cover battery degradation. Although I argued that this is not degradation but complete failure, ASUS simply refuses to acknowledge it.
My friend has a ASUS Zephyrus Duo with RTX 2080, and his battery life has reduced from 5 hours to less than one hour in past one month, his laptop is 15 months old. Comparatively a Dell G7 in the house, has a solid battery life even after 3 years, similarly iphone 7 purchased at launch has had its battery changed just last week only. Plus I never needed to change/replace battery on any Samsung, HP, Apple, Huawei products owned within the last decade or so.
So is it that ASUS batteries are like that only? Or is it that, i have had a bad luck and so has my friend.
Thing is, I have the extended warranty but that does not cover battery degradation. Although I argued that this is not degradation but complete failure, ASUS simply refuses to acknowledge it.
My friend has a ASUS Zephyrus Duo with RTX 2080, and his battery life has reduced from 5 hours to less than one hour in past one month, his laptop is 15 months old. Comparatively a Dell G7 in the house, has a solid battery life even after 3 years, similarly iphone 7 purchased at launch has had its battery changed just last week only. Plus I never needed to change/replace battery on any Samsung, HP, Apple, Huawei products owned within the last decade or so.
So is it that ASUS batteries are like that only? Or is it that, i have had a bad luck and so has my friend.
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