this offer....If they give free settop box and other stuffs chargeable it will be good to venture into this...As a 'SunDirect HD' user, my suggestion is to stay as far away from this company as you can. Zero customer service, lacks many major channels, channel packages are way too expensive, you have to pay mutiple times for the same channels, issues with poor signals, code flashes on screen every few seconds for almost a minute each time and to make matters worse they disable the remote during the time the code displays. The list of issues is endless and good luck tryign to get them to resolve any issues or complaints.
I know what the code is for and also the silly reasoning behind why these companies have it. So you actually believe that by putting these stupid codes, piracy can be defeated? Even if it does, there is absolutely no justification in inconveniencing the paying customer. In any case, how can you justify the code being on screen for almost a minute each time? Don't tell me, you also find it justified, for them to disable the remote control during the time the code is onscreen. Just in case you have not realized, it means that one cannot change the channels for the netire duration the code is onscreen. You probably also think that having the code in bright/distracting colors helps even more in fighting piracy. Oh, and let's not forget the huge font size used.
I suppose the channels are the only one's who have rights in this country and the paying consumer can as always go take a hike. With customers themselves defending the retarded policies of companies/channels, no wonder no one looks out for the consumers interests here. After all, as the adage goes "If you want others to help you, you must first learn to help yourself".
Where in the world did you get the idea that it is mandated by TRAI? Do you have any evidence/links to back up this claim?
How exactly does, disabling the remote, leave "no chance for piracy"? I have on atleast couple of occasions seen cable operators showing paid channels via a TataSky set-top box. In fact, this was the case with the cable operator who I used to subscribe a few years ago and I had even called TataSky to inform them of it and gave them the 'code' that was displayed. But they never id anything about it. All these codes achieve is to incovenience the customer, while piracy still continues unabated.
Thank you for the link, it was quite enlightening. Two things that are very clear from this link are, that first of all, the abhorrent & obnoxious practise of displaying logos and or 'fingerprint' codes, is not mandated by TRAI. Secondly, it is not the DTH companies, but rather the individual channels that are responsible for 'trampling' on the consumers/viewers rights. If only TRAI did it's job right, our consumer rights may not have been that easily violated. But, it still does not absolve the DTH companies from using such huge and bright logos. After all the same objective could be achieved by a simple, small & transparent logo, which would not be as obtrusive and distracting as the one's curretnly being used by one & all DTH operators. One more thing, if as per their contract with the channels, they are required to carry their logo on all channels, then how come SunDIrect HD does not have their logo on any of their SD channels?
