shreeatonline
New Member
Hi all! This is SHREEDHAR. I want to share my bad experience with you all. Recently i have decided to upgrade the projector before purchasing i have analyzed through online a lot. Then i decided to buy EPSON EH-TW9400 and i have came to know about a dealer from EPSON website and contacted them for projector. I decided to go with ICON OFFICE EQUIPMENTS CHENNAI and they said RS- 1,95,000 and finalized the price by talking them for RS-1,89,000 then i made a payment through online bank transfer RS-1,40,000 on 23-11-2023. They asked one week time for delivery after one week i called them they didn't give any response and not picked up my call. Again and again they were asking time from me after i gave 15days time also they didn't deliver the projector and stopped to pick up my call also. I asked him to refund my money back they didn't even do that also. I contacted EPSON HEAD OFFICE CHENNAI even they were not supportive and response was very bad. Finally i contacted EPSON customer care they said me to send a mail and i sent a mail to EPSON India . Even EPSON also didn't reply to my mail till now i have sent all the proof of money transfer details to them what they asked through mail. EPSON also asked time even they didn't replying to my mail. Completely its a useless and poor company and there authorized dealer are very fraud. It's been almost one and half months i didn't receive the projector or refund also. I have been totally frustrated a lot by this. I had a lot of good experience about AV equipments but this is my first and very bad experience.
Whoever it may be please don't make any advance payment to any dealer and think before you make a payment. Better get a product in hand and do the payment. Don't recommend the AV dealers to anyone. Think before you get a product from EPSON.
THANK YOU!
Whoever it may be please don't make any advance payment to any dealer and think before you make a payment. Better get a product in hand and do the payment. Don't recommend the AV dealers to anyone. Think before you get a product from EPSON.
THANK YOU!