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Need help with Sony bdp x700

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Thunderbird8k

New Member
Joined
Nov 23, 2016
Messages
13
Points
3
Location
India
Hello friends, Need your help guys, Today I was trying to hook Sony bdp x700 player first time to 4k TV. Player is US purchased but I'm in India. It updated over wifi on first boot. Now the problem, when I play 4k disc it plays in 1080. But player stand by menu and inbuilt YouTube app even play/stream at 4k resolution perfectly. But when i play 4k disc it plays on 1080/24. I tried playing John wick, halloween 4k discs. I think before update it was working fine. Can anybody please help me. Thanks
 
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Love4sound

Well-Known Member
Joined
Nov 23, 2018
Messages
1,405
Points
83
Location
Chennai
Hello friends, Need your help guys, Today I was trying to hook Sony bdp x700 player first time to 4k TV. Player is US purchased but I'm in India. It updated over wifi on first boot. Now the problem, when I play 4k disc it plays in 1080. But player stand by menu and inbuilt YouTube app even play/stream at 4k resolution perfectly. But when i play 4k disc it plays on 1080/24. I tried playing John wick, halloween 4k discs. I think before update it was working fine. Can anybody please help me. Thanks
Go to the display settings and check if any thing has changed. Played will also have Blu Ray disc settings. Once u confirm all settings are fine you will have to check with Sony if they will support
 

Thunderbird8k

New Member
Joined
Nov 23, 2016
Messages
13
Points
3
Location
India
I tried saving private Ryan, evil dead. Same result. Will contact local service center tomorrow.
 
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