Need some help from knowledgeable forum members on a repair issue for my Panasonic 42" Plasma TV.
My TV panel suddenly started switching off a few days ago and I called the Panasonic customer service for help.
The panel goes off after some time with green LED light staying on.
The technician came over yesterday and has suggested replacing the motherboard at a cost of Rs 15K
While not exactly a trivial amount I was surprised to learn that the company offers no guarantee on the part.
The only consolation I have is that payment can be made after installation.
The technician also offered that I could take it to the service centre and have it repaired there.
This benefit being that it would be under observation for a few days before I could bring it back after being satisfied.
Any suggestions on what I should do? Really surprised that there would be no warranty on parts.
My TV panel suddenly started switching off a few days ago and I called the Panasonic customer service for help.
The panel goes off after some time with green LED light staying on.
The technician came over yesterday and has suggested replacing the motherboard at a cost of Rs 15K
While not exactly a trivial amount I was surprised to learn that the company offers no guarantee on the part.
The only consolation I have is that payment can be made after installation.
The technician also offered that I could take it to the service centre and have it repaired there.
This benefit being that it would be under observation for a few days before I could bring it back after being satisfied.
Any suggestions on what I should do? Really surprised that there would be no warranty on parts.