m-jeri
New Member
Hi All.
Unfortunately I bought a PL 30 from Rahul, TheITWares on Dec 13, 2010 for ~9XX/-. With 1 year warranty.. Happy camper with it for over 6 months. Used it extensively as its my ONLY earphone. And the fit with it is just great.
It conked off like 3 weeks ago. No misuse. Always use my stuff very well. Send it to Rahul 2 weeks back. waited one week for status. Today he told me to give my mobile for letting me know.
Now comes the newest RMA policy i have ever heard.
He doesnt have the product in stock anymore. So he will give me credit note for ~4XX/-. And thats the only option i have. He cannot replace that IEM with similar one or similar value. He says thats how RMA works for all distri's.
I said i bought i for 1 year warranty. And not selling to you. so u cant depreciate it. Either give a pl30 or replace with similar value one. He said no can do.
I said this is straightforward cheating. He said i can consider this as whatever i want. And i can do whatever i want.I said ok.
I am sure Rahul can vouch this is the EXACT conversation. No Masala Added.
I dont have any extensive RMA experience. I only RMA'ed Benq, Samsung, Dell, WD, Seagate, Belkin, MSI, Transcend, Logitech, Intel products. And i only had this EOL issue with samsung and they replaced that with a 1 GB RAM instead of 512MB i gave. no questions asked.
This is not a RANT thread against Rahul or ITWares. Coz I dont want to waste my time with people like that. IMO. So please no ITWares bashing. I lost a 1000 bucks item today. And i am not going to take the 400 bucks from him. He can keep that.Just wanted to know ALL are treated like this. I am not the only one.
Thanks for reading this.
Unfortunately I bought a PL 30 from Rahul, TheITWares on Dec 13, 2010 for ~9XX/-. With 1 year warranty.. Happy camper with it for over 6 months. Used it extensively as its my ONLY earphone. And the fit with it is just great.
It conked off like 3 weeks ago. No misuse. Always use my stuff very well. Send it to Rahul 2 weeks back. waited one week for status. Today he told me to give my mobile for letting me know.
Now comes the newest RMA policy i have ever heard.
He doesnt have the product in stock anymore. So he will give me credit note for ~4XX/-. And thats the only option i have. He cannot replace that IEM with similar one or similar value. He says thats how RMA works for all distri's.
I said i bought i for 1 year warranty. And not selling to you. so u cant depreciate it. Either give a pl30 or replace with similar value one. He said no can do.
I said this is straightforward cheating. He said i can consider this as whatever i want. And i can do whatever i want.I said ok.
I am sure Rahul can vouch this is the EXACT conversation. No Masala Added.
I dont have any extensive RMA experience. I only RMA'ed Benq, Samsung, Dell, WD, Seagate, Belkin, MSI, Transcend, Logitech, Intel products. And i only had this EOL issue with samsung and they replaced that with a 1 GB RAM instead of 512MB i gave. no questions asked.
This is not a RANT thread against Rahul or ITWares. Coz I dont want to waste my time with people like that. IMO. So please no ITWares bashing. I lost a 1000 bucks item today. And i am not going to take the 400 bucks from him. He can keep that.Just wanted to know ALL are treated like this. I am not the only one.
Thanks for reading this.
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