I sent mail to Big TV few days ago (after repeatedly failing to get answers for these from their CC guy) :
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Hi
I am an existing Big TV customer and I have availed HD-DTH service from Big TV. I would like to know that, which new HD channels Big TV is planning to add in near future, apart from Nat Geo HD and Star TV (upsacled). Also it'll be great if I could get clarification on following points:
1. ESPN Star Sports have published that they will be providing HD feeds of all the matches to be played in ICC Cricket world cup. So I expect Big TV will make them available to customers?
2. Times Network has launched/is launching Movies NOW channel, which will telecast movies in HD format, when Big TV is going to add that channel in package?
3. Why can't, Big TV like other DTH operators in India (Tata Sky HD & Airtel Digital HD), provide audio of its HD channels in 5.1 surround channels (Dolby Digital 5.1)?
Hope you could clarify above points ASAP. Cheers!
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Here is the reply:
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Dear Mr.Tilekar,
Thank you for suggestions
We treat each customers suggestion as a feedback to improve our DTH services.
We are constantly increasing our channel lineup and today boost of more than 243 channels. This is the maximum no of channels provided by any DTH service provider in India.
Your feedback has been shared with Marketing team and in future if this channel is added you would be informed.
Once again thank you for your cooperation and understanding.
Yours sincerely,
Amit kewalramani
Customer Care
Reliance Big TV
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Well its clear form this that how serious they are about taking forward the Indian DTH industry.
