Unbelievable After Sales Support from TCL

[Appys]

C8k/QM8K listed on amazon and tcl India site, 75 and 85 two sizes only https://amzn.in/d/5bN6uRV

 

[Nolasco]

TCL service quality doesn't seem to be even remotely comparable in Mumbai. Received a dead on arrival 75Q6C / 75C6K on 23rd September.
Its now 9th October and I am still stranded without a replacement. TCL first said 2-4 days, then 7-10 days, now they are saying 20-25 days. Absolutely ridiculous service especially for a DOA product.

 

[whencut86]

I picked a C8K 75 inch last week and got extended warranty as well. Took a risk since this is their premium model in the India lineup. Their factory is in Ananthapur, AP and hope I won't face any service/support issues.