[No media files found] NeoTV550

[rana_kirti]

Hi friends,

I'm unable to solve a issue.

My NeoTv550 is able to search and add media locations on my PC however when i click on the shared folder it is unable to read/show files inside the location and gives a message : [No media files found]

This [No media files found] is only happening with USB connected devices/hdd. Devices connected via SATA are working fine.

Can anyone please help in how to resolve this ?

Thanks.