Rabepobemababe
Member
I own a Philips 32" PFL 3403 LCD TV. The panel is an MVA from AOU. The TV was purchased during November, 2008. It was all the while connected through a Belkins Surge Protector to the mains. Despite the antiquated panel, I was fond of its picture quality. However, one fine evening in October, 2011, while the TV was on, the colours of the TV suddenly became pale and white, and there was ghosting / clouding of the image. The Philips Service Centre guy said it was a panel problem which cannot be repaired, and asked me to buy a new TV. To have a second opinion, I approached a reputed, independent LCD TV repair centre, to be told the same thing. When I checked online (Consumer Court), I found innumerable cases like mine, where the LCD TV has developed panel problems within three years. Most such complaints in India were related to Samsung LCD / LED TVs, may be due to purely statistical reasons such as the number of TVs sold of the brand. Some were related to Sony LCD TVs. Other brands like LG, Philips (in my case), Toshiba and Panasonic do also figure.
Not to abandon hope, I contacted 'Repair & Return' of Bangalore (Repair & Return Technology India Private limited), which claims to have a state-of-art LCD panel repair facility. In turn, I was told that they are a B2B company and not B2C.
In this background, I request the knowledgeable members of this forum to throw some light upon the following:
1. Why do LCD/LED panels go bad all of a sudden without any apparent reason (even when they are protected through surge suppressors and voltage stabilizers), and without any warning?
2. Why is getting an LCD/LED panel repaired such a difficult task?
3. Repair & Return says they are a B2B firm. Since they are thriving successfully, it means there would be certainly B2C panel repair guys linked up with them. Where to find them?
I would be grateful for the above information.
Not to abandon hope, I contacted 'Repair & Return' of Bangalore (Repair & Return Technology India Private limited), which claims to have a state-of-art LCD panel repair facility. In turn, I was told that they are a B2B company and not B2C.
In this background, I request the knowledgeable members of this forum to throw some light upon the following:
1. Why do LCD/LED panels go bad all of a sudden without any apparent reason (even when they are protected through surge suppressors and voltage stabilizers), and without any warning?
2. Why is getting an LCD/LED panel repaired such a difficult task?
3. Repair & Return says they are a B2B firm. Since they are thriving successfully, it means there would be certainly B2C panel repair guys linked up with them. Where to find them?
I would be grateful for the above information.
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