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Problem with Airtel HD+ box - Distorted & Garbled Sound

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Priyadarshi5

New Member
Joined
May 22, 2015
Messages
2
Points
0
Location
Bangalore
Hi Everyone,

I am facing a typical problem with my Airtel HD+ box. The sound for some of the channels is distorted and garbled. It happens particularly with Zee and Zee HD along with host of other non HD channels. The problems rectifies for most of the channels except the Zee ones by itself or when the set-top box is restarted.

I have changed the set-top box and HDMI cable on the advice of Airtel engineers but the problem persists. They asked me to contact LG, my TV guys and I got it checked by them.

There seems to be no problem with TV as confirmed by LG Engineer. I also feel the same as I have connected my TV to different devices to get crystal clear sound and it also works good for most of the channels on Airtel HD+ box. The engineer from LG also confirmed that he faced a similar problem with other Airtel customers.

Please Help.
Piyush
 

ach82002

Member
Joined
Feb 15, 2014
Messages
94
Points
18
Location
Bangalore
Zee HD channels have bad sound along with Sony Max on my Tata Sky too. No proper channel separation in 5.1 similar is when I try stereo for these channels.

Try Times Now+ (HD) if you get good sound in 5.1 then probably there is no solution to the bad sound of the Zee channels. If Start movies HD and Times Now+ also have bad sound then something might not be correct with the STB.
 

rajiv_kulkarni

Active Member
Joined
Nov 6, 2012
Messages
228
Points
43
Location
bangalore
Hi Everyone,

I am facing a typical problem with my Airtel HD+ box. The sound for some of the channels is distorted and garbled. It happens particularly with Zee and Zee HD along with host of other non HD channels. The problems rectifies for most of the channels except the Zee ones by itself or when the set-top box is restarted.

I have changed the set-top box and HDMI cable on the advice of Airtel engineers but the problem persists. They asked me to contact LG, my TV guys and I got it checked by them.

There seems to be no problem with TV as confirmed by LG Engineer. I also feel the same as I have connected my TV to different devices to get crystal clear sound and it also works good for most of the channels on Airtel HD+ box. The engineer from LG also confirmed that he faced a similar problem with other Airtel customers.

Please Help.
Piyush

What I'd suggest is that you can connect a normal RC Cable from the set top box to your TV and check.

I had a similar issue with certain HD channels in my Tatasky and ended up replacing the STB.

HOpe this helps.

BR,
Rajiv
 

fourk

New Member
Joined
May 9, 2014
Messages
22
Points
0
Location
Mumbai
you can sell your Airtel HD+ and buy tata sky hd by online offer Rs. 2050 with two months HD subscription free.
 

ssbaidya

New Member
Joined
May 12, 2015
Messages
1
Points
0
Location
Coimbatore
Hi Everyone,

I am facing a typical problem with my Airtel HD+ box. The sound for some of the channels is distorted and garbled. It happens particularly with Zee and Zee HD along with host of other non HD channels. The problems rectifies for most of the channels except the Zee ones by itself or when the set-top box is restarted.

I have changed the set-top box and HDMI cable on the advice of Airtel engineers but the problem persists. They asked me to contact LG, my TV guys and I got it checked by them.

There seems to be no problem with TV as confirmed by LG Engineer. I also feel the same as I have connected my TV to different devices to get crystal clear sound and it also works good for most of the channels on Airtel HD+ box. The engineer from LG also confirmed that he faced a similar problem with other Airtel customers.

Please Help.
Piyush



Try changing the audio setting of STB to Dolby Digital if it is set to Dolby Digital Plus.
 
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