I thought of sharing my recent experience with Eight audio regarding a custom cabinet and woofer order I had placed with them. Why I posted this as "experience" and not after sales is that I am yet to receive aforementioned cabinets/woofers even when payment was done in 1st week of June.
At the time of payment I was told that cabinets will be shipped in couple of days, but then ongoing lockdown and Fedex not picking up package for delivery was shared as the reason for delay. For sometime Shravan was responsive over whatsapp (though delay reason didnt change for whole June month). From July onwards no response to calls or whatsapp messages.
I have given up hope of ever receiving those cabinets/woofers but hopefully my experience will be helpful for others while dealing with them.
At the time of payment I was told that cabinets will be shipped in couple of days, but then ongoing lockdown and Fedex not picking up package for delivery was shared as the reason for delay. For sometime Shravan was responsive over whatsapp (though delay reason didnt change for whole June month). From July onwards no response to calls or whatsapp messages.
I have given up hope of ever receiving those cabinets/woofers but hopefully my experience will be helpful for others while dealing with them.