Sridhar, how about taking them to Consumer court? Unless 10 such cases get filed agianst them they won't learn a lesson. Sirdhar, if you have some supporting documents like their info / propmotional material / news paper advts circulated before the exhibition, mentioning facilities, actual site pictures (or better a video footage), written complaints (w/ ackn taken) , some eye witnesses etc then you have a strong case to ask for full refund plus all incidental and valid expenses you have made.
And next time, when such organizers approach, ask for complete specifications about booth, facilities etc , get that in writing. Keep all receipts. At site if anything is not as per the specs/promises, take pictures/ video footage with some date proof Embedded (such as - holding a day's newspaper clearly visible in the picture) , all complaints must be written and ackn taken.
We suffer but keep quite that's why taken for a ride every time. At least send them a show cause notice, many times that alone works!
And next time, when such organizers approach, ask for complete specifications about booth, facilities etc , get that in writing. Keep all receipts. At site if anything is not as per the specs/promises, take pictures/ video footage with some date proof Embedded (such as - holding a day's newspaper clearly visible in the picture) , all complaints must be written and ackn taken.
We suffer but keep quite that's why taken for a ride every time. At least send them a show cause notice, many times that alone works!