Gurudristi
New Member
I discovered this forum some time back, since my Denon Receiver was giving problems and I was looking for a service workshop in Mumbai since I have recently moved in from Singapore.
Finally, I found PROfx who is the official agent of Denon in India and they initially refused to service the product since I had bought it outside India
..it took me a while to tell them my whole story..until I told their sales guys that I plan to buy the 1909
.. They finally took my AVR to service it ( with chages @ Rs5000+parts).
Now it is over 10 days and they still do not have parts(a transistor blown in the power ckt), they say they are understaffed as well and what not!!!!![Frown :( :(](https://cdn.jsdelivr.net/joypixels/assets/8.0/png/unicode/64/1f641.png)
For sure, I would have bought the Denon AVR 1909 for my bedroom... but this after sales service has really put me off, I am now looking for a similar spec AVR... Yamaha / Harman, whose after sales service is not as bad![Eek! :o :o](https://cdn.jsdelivr.net/joypixels/assets/8.0/png/unicode/64/1f631.png)
Any suggestions would be appreciated ??
Finally, I found PROfx who is the official agent of Denon in India and they initially refused to service the product since I had bought it outside India
![Mad :mad: :mad:](https://cdn.jsdelivr.net/joypixels/assets/8.0/png/unicode/64/1f621.png)
![Wink ;) ;)](https://cdn.jsdelivr.net/joypixels/assets/8.0/png/unicode/64/1f609.png)
Now it is over 10 days and they still do not have parts(a transistor blown in the power ckt), they say they are understaffed as well and what not!!!!
![Frown :( :(](https://cdn.jsdelivr.net/joypixels/assets/8.0/png/unicode/64/1f641.png)
For sure, I would have bought the Denon AVR 1909 for my bedroom... but this after sales service has really put me off, I am now looking for a similar spec AVR... Yamaha / Harman, whose after sales service is not as bad
![Eek! :o :o](https://cdn.jsdelivr.net/joypixels/assets/8.0/png/unicode/64/1f631.png)
Any suggestions would be appreciated ??