sudhirbhan
New Member
I have a LG 32 inch Jazz LCD TV that I bought in January. For the past few days, I have observed the following problems with the TV.
TV takes exceptionally long time to power up and display the picture. This is to the tune of 15-20 seconds.
When the mains connected to the TV is switched on, the tubelights in the house flicker.
TV suddenly switches off and after a while switches on
The complaint was raised to the LG service center in Mangalore yesterday and the customer service executive came to my residence this afternoon. His recommendation is to take the TV to the service center and have it there for a few days for "testing". He also mentioned that the parts may take 10 days to come from the company.
In this context, I would like to know
1. if this is a norm with LG service centers or an isolated case
2. whther LG guarantees the safekeeping of the TV at their dealer location for such a prolonged period especially from damage, parts being swapped etc.
Any suggestions would help.
TV takes exceptionally long time to power up and display the picture. This is to the tune of 15-20 seconds.
When the mains connected to the TV is switched on, the tubelights in the house flicker.
TV suddenly switches off and after a while switches on
The complaint was raised to the LG service center in Mangalore yesterday and the customer service executive came to my residence this afternoon. His recommendation is to take the TV to the service center and have it there for a few days for "testing". He also mentioned that the parts may take 10 days to come from the company.
In this context, I would like to know
1. if this is a norm with LG service centers or an isolated case
2. whther LG guarantees the safekeeping of the TV at their dealer location for such a prolonged period especially from damage, parts being swapped etc.
Any suggestions would help.