phone battery not charging

moktan

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my aunty bought me this new phone on 15/10/2012 through Carphone Warehouse...
JCB Toughphone - Sitemaster2 - Handsets - JCB Toughphone

it was working when she tried it out....she delivered it to me today...but i found the battery(3.7V, 1250mAh) wasn't charging....the connections are fine and the voltage specifications are met...
what could be the reason..would be much obliged if someone could help...
i have heard that when phones deep discharge they need to be boosted..my aunty told me that she charged it for a full eight hours when she used it first...hope nothing is seriously wrong ....
thanks
 
Just clean the battery terminals & receptacles at the fone end as well. Similar thing happened to my nokia recently. Did the above & vola!
 
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