Re: BOSE Audio- My Story with Marantz 5002
Ran across this discussion yesterday. Here's my experience.
Last year I purchased a Marantz 5002 for my home theater system. It came with a very difficult and technical manual. I still don't understand it. Due to Hurricane Charly, I am using two Bose 301 front speakers, a Bose center speaker, and the Bose Acoustimass passive subwoofer. For the rear speakers I have a pair of 100 watt JBL Control ONe's. I am using the Brighthouse Scientific Atlanta DVR. I am disabled and had a fried hook up the speakers and equipment using the HDMI connections. All heck broke loose. I had crackling and squeaking noises from the rear JBL's and the 5002 shut down. After a few unsuccessful tries, I called Marantz and their technician had me go through some various permutations and told me it needed to be repaired. I sent the 5002 to Atlanta for repairs. I live in Tampa, FL and Atlanta was the nearest authorized repair shop. While I was waiting, I went back to my old Sony receiver and had no problems. When the Marantz 5002 came back, we set it all up and had the same problems. As long as the volume was set low, I had no crackling from the rear jbl's but I started having problems with the sound going off and on. I had the Brighthouse technicians come over and they tried many, many, different connections from using the red, green, & blue cables, to the red and white cables, and many various permutations. I have had over 11 techs from Brighthouse try to fix the situation.
I now, after 15 month, learned that the Marantz 5002 is probably incompatable with the Bose Acoustimass Passive subwoofer system. Can anyone out there verify this and help with a solution. I'll be glad to try and answer any technical questions. Please know first hand that I am an idiot when it comes to electronics and it takes me a bit of time to crawl around and change cables. But right now I'd piss on a spark plug if someone can help me figure this all out. Thanks and have a great day!