LG G1 sounds issue with LG DG1 soundbar - HDMI E-ARC

[Diederik]

Hi,
Enjoying this great TV, but serious sound issues with the connected DG1 soundbar. Sometimes the sounds glitches, like a hickup. Sounds will drop in volume a bit and voices are less clear. Seconds later sounds comes slowly back. No pattern found in this issue.
HDMI 2.1 cable is of great quality. I tried different settings, but without any solution.
I already swapped the DG1 for a new one, but same issue arises.
Is this a know issue. Any tips?
Thanks,
Diederik

 

[Donivlapog]

Hi,
Enjoying this great TV, but serious sound issues with the connected DG1 soundbar. Sometimes the sounds glitches, like a hickup. Sounds will drop in volume a bit and voices are less clear. Seconds later sounds comes slowly back. No pattern found in this issue.
HDMI 2.1 cable is of great quality. I tried different settings, but without any solution.
I already swapped the DG1 for a new one, but same issue arises.
Is this a know issue. Any tips?
Thanks,
Diederik

Try resetting your soundbar. Mute button for a few seconds needs to be pressed.