These CC people are are like computer programs. They are told to leave their brains at home...
Lets also appreciate the fact that the CC guys are instructed to follow a certain set of rules while interacting with the customer and is just doing his job.
agreed. I believe they form the buffer between angry customers and the company executives. They are all poor lambs ready to be slaughtered. Actually feel pretty bad sometimes, because they really can't do anything and yet I, as a frustrated customer will be blasting away at them...
I do agree with the point.. What about the service engineers and technical experts who are next level to the customer care... The samsung service engineer visited my place few days back when I asked him about TV settings he asked me for manual. And he says image retention is cable connection fault ...
explain that....
These CC people are are like computer programs. They are told to leave their brains at home...
That's sad saying Arnab.
CC people are also highly skilled. To just bracket them based on few experience is not justified. CC execs act brainless/dumb and that is a reflection of the job training and not their skills. The organizations are to be blamed in many ways.
:lol: agree... but then again.. think about it.. if they had brains they would not be CC workforce would they![]()
TATA Sky ppl called me saying "your request has been forwarded. We will try to get Movies Now as soon as possible".
you must be seriously elite customer ... howmuch do u pay ?monthly
you must be seriously elite customer ... howmuch do u pay ?monthly
Hi,
I do get the 'Movies now' channel on my Sony CRT TV from the day it was telecast. The video images are good, but I don't feel there is much of a difference on the audio front as compared to HBO, SONY PIX, WORLD MOVIES. I get my broadcast from the local cable-walla, no set top box, neither TATA SKY DTH platforms.
I hooked it to my 5.1 hi-fi system via AVR, nothing gr8 here too. On the contrary I must say that when I select the Pro-logic cinema mode or the DTS neo-cinema mode, I get audio from the centre speaker only, and just a bit of rumbling from the front speakers, and this is true for the other channels as well. So where's the 5.1 surround sound element. Or is it that I have to subscribe to a DTH service. Plz let me know.
Regards,
JAYANT, Mumbai