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Panel problem-Samsung 51E8000

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duggirala_in

Member
Joined
Jan 20, 2012
Messages
122
Points
18
Location
Hyderabad
Hi,

My Samsung PDP 51E8000 bought in 2012 has suddenly stopped working. Its not showing any thing on screen after switching on the power and the power indicator is blinking. Samsung Service guy has checked and confirmed that panel needs to be replaced and costs 47000 with 1 year warranty :sad:
Has anyone faced similar issue. Since the replacement cost is high, planning to take new LED TV.

Will LED have same panel issues and with above experience, planning to avoid Samsung.
 

nindo

New Member
Joined
Jul 25, 2011
Messages
349
Points
0
Location
Mumbai
I have faced similar issues twice, once with samsung (erstwhile LCD tv) and recently with Sony LED.
For Sammy the replacement cost quoted was 13k exactly after 3 years of use. Ended up exchanging for new sony bravia LED. Got extended warranty for sony (1+2). The panel conked exactly after 3 yrs..had been using a voltage stabiliser this time.!
Raised a complaint with sony. Answer was replace panel for 28k...tried to reach highest levels of sony management with customer complaint. Finally they offered me a new updated model (smart tv), couple of inches larger (48 instead of 46) for the price of the panel...
The fight was long, tough and exhausting [emoji849][emoji21] but got a new TV
Still feel short changed though.!


Sent from my iPhone using Tapatalk
 

viper08

Active Member
Joined
Aug 6, 2008
Messages
682
Points
43
Location
पुणे Pune
This is very common scenario now a days. We are becoming victim of Planned obsolescence by the industry. WHAT IS PLANNED OBSOLESCENCE?

Better next biggest TV you get from low cost manufacturer, use it fully and then throw after few years for the next brand.
 

drdoddapaneni

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Joined
Jul 25, 2016
Messages
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Points
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Location
SATTENAPALLI
I agree with Viper08 suggestion.Go for a TV from VFM brands like VU or Micromax,rather than spend lakhs of rupees on bigger brands.In the end the TV is going to work for 4 or 5 years only.
 

duggirala_in

Member
Joined
Jan 20, 2012
Messages
122
Points
18
Location
Hyderabad
I have spoken to Samsung guys but they are not willing for exchange by any means. Planning to buy LG 43UH650T 108 cm (43") with extended 3year warranty cossting 10000 more than VU 43 inch+extended warranty.
 

Nikhil

Moderator
Staff member
Joined
Dec 8, 2007
Messages
3,325
Points
113
Location
Hyderabad
One of my plasma TVs just had a similar problem develop all of a sudden yesterday.
The screen goes off after some time but the power LED stays on.

Have called the service guys to take a look.
 

andy78

Active Member
Joined
Mar 20, 2012
Messages
644
Points
28
Location
Hyderabad India
Had very bad experience with Samsung TV. Their Customer service was quite pathetic.
Thinking twice now to invest in a good TV.
 

elangoas

Well-Known Member
Joined
Nov 4, 2009
Messages
7,555
Points
113
Location
Madrasapattinam
I have spoken to Samsung guys but they are not willing for exchange by any means.

That is very bad.. My brother-in-law's Samsung 4 yrs old LCD TV developed panel issue and it had to be replaced. Samsung was in no mood to offer any sort of discount for the next TV...

When the BIG Brands treat us the way we shouldn't be, it will be biggest pointer for future purchase..

One of my plasma TVs just had a similar problem develop all of a sudden yesterday.
The screen goes off after some time but the power LED stays on.

Have called the service guys to take a look.

How old is your TV? and any update on the issue..
 

Audi

Member
Joined
Dec 3, 2014
Messages
89
Points
8
Location
H
In hyderabad I found a good LED TV repair expert .. srinivasa electronics .. Contact Jagdish - 8008859990

He repaired my 2year old sony led tv 46w950a in just 5days .. authorised center asked 35k .. he did it in 11k
 
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