hi guys,
as i was surfing through various articles i was pained to come across many of our fellow members who seem to be having a hard time dealing with the problems and issues that may have unfortunately arisen in their AV equipment.almost in every such thread what was even more disappointing was that they had almost given up the hope of having a legal solution to their problem once their requests are turned down by the manufacturer and the ASC's.As techie turned lawyer i consider it my duty to inform my fellow members to remain optimistic and not to give up on the legal system as yet and Hence the need for a separate thread dealing in consumer disputes.guys it will be a longer than usual thread so please bear with me.
Ok, so lets begin with a little background on consumer diputes redressal in india.
the consumer protection act, 1986 was enacted keeping in mind the urgent needs of resolution of the dispute of the consumers,while easing the burden on the city civil courts which used to deal with these problems prior to the enactment.
the act envisages a three tier mechanism for the redressal of the greivances of the consumers which is as follows:-
1.the hon district consumer forum: with a pecuniary jurisdiction of Rs 2000000 INR. at the district level.
2.The hon State consumer disputes redressal commission: pecuniary jurisdiction of Rs 1 Crore. at the state level.
3. The national consumer disputes redressal commission: pecuniary jurisdiction over and above Rs 1crore. at the national level
The hon Supreme court sits at the apex of our judicial system listening to appeals from any court/tribunal in india incl the national commission.
All three bodies stated above are headed by atleast two or members of which one is a retired judicial officer usually of the rank of district judge for the district forum,a retd judge of the high court for the state commission and a retd supreme court justice in the national commission, who presides over the hearing and one or more judge-members who are either lawyers expert in consumer matters or other persons of eminence in public life,all of whom are appointed by the governor for a fixed tenure of 5 years.
more on to come soon....
as i was surfing through various articles i was pained to come across many of our fellow members who seem to be having a hard time dealing with the problems and issues that may have unfortunately arisen in their AV equipment.almost in every such thread what was even more disappointing was that they had almost given up the hope of having a legal solution to their problem once their requests are turned down by the manufacturer and the ASC's.As techie turned lawyer i consider it my duty to inform my fellow members to remain optimistic and not to give up on the legal system as yet and Hence the need for a separate thread dealing in consumer disputes.guys it will be a longer than usual thread so please bear with me.
Ok, so lets begin with a little background on consumer diputes redressal in india.
the consumer protection act, 1986 was enacted keeping in mind the urgent needs of resolution of the dispute of the consumers,while easing the burden on the city civil courts which used to deal with these problems prior to the enactment.
the act envisages a three tier mechanism for the redressal of the greivances of the consumers which is as follows:-
1.the hon district consumer forum: with a pecuniary jurisdiction of Rs 2000000 INR. at the district level.
2.The hon State consumer disputes redressal commission: pecuniary jurisdiction of Rs 1 Crore. at the state level.
3. The national consumer disputes redressal commission: pecuniary jurisdiction over and above Rs 1crore. at the national level
The hon Supreme court sits at the apex of our judicial system listening to appeals from any court/tribunal in india incl the national commission.
All three bodies stated above are headed by atleast two or members of which one is a retired judicial officer usually of the rank of district judge for the district forum,a retd judge of the high court for the state commission and a retd supreme court justice in the national commission, who presides over the hearing and one or more judge-members who are either lawyers expert in consumer matters or other persons of eminence in public life,all of whom are appointed by the governor for a fixed tenure of 5 years.
more on to come soon....