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Jio STB surround sound issue

Wharfedale Diamond 11 Series

SiddharthY

Member
Joined
Apr 20, 2020
Messages
65
Points
18
Location
Hyderabad
Hey guys. Finally update on this issue. This problem is with apps on Jio STB no other hardware or software problem. As Amazon Prime app is made available on Jio STB I quickly got the subscription and found out this app is supporting Dolby Digital Plus my In UI it shows titles with 5.1 but my AVR verified the signal to be a DD+ 5.1 signal. Late but finally they put out some sort of real surround sound format tho only for 5.1.
Hi,
I got the jio stb few days back. Not getting 5.1 sound. Tried Hotstar-only stereo sound. Are you getting 5.1 on Hotstar as well? If yes, could you pls share the audio settings in jio stb.
Thanks
 

Sandypee

New Member
Joined
Oct 26, 2020
Messages
1
Points
0
Location
Alappuzha
Mr. Amit Ishu
I am also having Videocon D2H STB, there is option for normal audio and 5.1 audio, but when I select 5.1 audio from STB then there is no audio output in TV, kindly help me I have MI 43A TV..

Thanks
Dharmendrasinh
Mi tv decodes only dts streams. It don't support DD5.1
 

Yash Shringare

New Member
Joined
May 3, 2021
Messages
2
Points
1
Location
Maharashtra
Hey guys. Finally update on this issue. This problem is with apps on Jio STB no other hardware or software problem. As Amazon Prime app is made available on Jio STB I quickly got the subscription and found out this app is supporting Dolby Digital Plus my In UI it shows titles with 5.1 but my AVR verified the signal to be a DD+ 5.1 signal. Late but finally they put out some sort of real surround sound format tho only for 5.1.
So Does 5.1 audio work on JIO STB PrimeVideo App?
 

Yash Shringare

New Member
Joined
May 3, 2021
Messages
2
Points
1
Location
Maharashtra
Jio STB has Optical Out ie SPDIF BUT no app on jio STB supports 5.1 playbacks not even Amazon prime or Hotstar the only way you can get 5.1 audio is thru the Photos app if u want to play multi-channel movie using SPDIF port the movie has to be DTS or Dolby Digital AC3 (NOT Dolby digital plus ie E-AAC) and currently only Photos app can play multi channel audio files or movies using Pen-Drive. no app such as hotstar or PrimeVideo has that support. trust me I have tried contacting PrimeVideo Support and jio Support all that they told me is that the H/W doesn't Support it and they cant provide any solution on this (see attached Photos of the conversation)
what you people can do is to contact them again and again until they provide support or solution to this!
PrimeSUpport2.png
 
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