Movies now on DishTV HD
- Thread starter askii2
- Start date
I am sure Big TV is doing some conversion because of which such ghosting is coming. It could be as simple as setting the interlaced input flag or incorrect source framerate set at Big TV's end.
Such ghosting was never an issue on Dish TV and only sound was getting distorted as indicated before. Also, Sun DTH users didn't complain of any issue other than the watermark.
Such ghosting was never an issue on Dish TV and only sound was getting distorted as indicated before. Also, Sun DTH users didn't complain of any issue other than the watermark.
To be more precise it is more like motion trail, have you checked recently, in rdtv i got this channel a week ago. rdtv guys are saying movies now guys accepted it as their problem, also they told me they have other dth boxes with them
I haven't checked recently, however I knew of this issue since this channel started on RDTV and it was working perfectly fine on Dish TV.
Such motion trails come when interlaced flag is unchecked when processing video. Also, it may happen if there is a frame rate conversion happening (instead of proper scaling of frame rate). I am 99% sure its RDTV issue as I have NEVER SEEN any Sun DTH user complaining of this or for that matter Dish TV as well recently.
Movies Now people would not commit such blunder on their otherwise ARGUABLY EXCELLENT HD Movie channel which has excellent PQ (you know how critical I am on these parameters).
Movies Now still has a terrible audio. It keeps emitting quite some noise, which I think is because of clipping at their end. I am afraid it'll damage my expensive speakers.
Are other people also experiencing this problem?
Are other people also experiencing this problem?
I am glad I have just disconnected my STB due to this issue... While I was very much interested in watching Movies Now.. Audio clipping kept me so fumed that Dish TV can not even set the volume right and disable equalization.. Mostly its the .1 subwoofer sound which creates most of the problem and I am positive that is a Dish TV issue rather than Movies Now... They really are big JERKS. Their Senior Operations Manager promised to fix this issue within 24 hours more than 2 months back!
I too wrote emails to the customer service about this problem. I am not sure why they call me back on this issue when my emails amply explain everything there is to this issue. Anyways... they told me to reset all settings on my STB in-spite of me shouting that all other channels are fine, so it can't possibly an issue with my STB settings.
I too suspect that it's related to mixing levels for surround channels (including LFE) being too high. I wrote that as well to them by email.
I have started suspecting whether they understand english :lol:
I too suspect that it's related to mixing levels for surround channels (including LFE) being too high. I wrote that as well to them by email.
I have started suspecting whether they understand english :lol:
I have also written and spoken in great details about this 5.1 to 2.0 mixing volume issue to their senior technical contacts, they promised to fix it ASAP. However, it seems their broadcasting technicians operate from Moon and can not hear even if their company CEO gives them some direction! This company is certainly run by ALIEN MORONS!
Talk about those phone calls and I just can't forget the sheer harassment when different person calls at different times asking the same question "Sir hum Dish TV se call kar rahe hain, kya mein jaan sakta/sakti hum ki aapki kaise sahayta kar sakte hain?" They don't even have access to the DETAILED emails we write!!!
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I also suspected that and asked the caller whether he had read my email. So he said he had it and really read my email to me
.What they lack is a issue tracking system. The person who calls us has access to only one email we have sent. There is no such thing as "open issue" or "closed with resolution X". When I was fed up with them, I asked a caller "close this issue". He didn't understand so I told him to "mark my complaint as resolved and don't call me again on this". He said there is no such thing as "Open" issues or complaints; once the call was over, that was all there was to it.
Congratulations to them for what they call "customer support"
This is what I received from them.
Thank you for writing to dishtv.
We would like to inform you that there is no error on Movies Now channel from our end, if you are getting some problem kindly contact your nearest dealer or Dish Care Centre for the same.
Incase of any concerns please write to us or call us, we would be glad to be of assistance.
We value your association and assure you of our commitment to serve you with a smile.
Thank you for writing to dishtv.
We would like to inform you that there is no error on Movies Now channel from our end, if you are getting some problem kindly contact your nearest dealer or Dish Care Centre for the same.
Incase of any concerns please write to us or call us, we would be glad to be of assistance.
We value your association and assure you of our commitment to serve you with a smile.
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