^^^
Problem i guess lies with Bandwidth. Forget HD even if DVD quality broadcast is achieved it will look 10 times better than the crap we get now.
I initially thought that was the only issue, however after WASTING about 50 hours investigating (was trying my best to conclude that its mainly bandwidth issue), their "scaling" SUCKS BIG TIME. Even through component output forcing 576i does not "pass through" SD without scaling. I NEVER thought any HD box could scale so badly like TS. Even composite output from the same box looks far superior to 1080i or 720p through HDMI or component.
This is certainly a CHEAPEST box TS could have procured and hence they have priced it accordingly. I still could not believe such price (and now PQ) of this box.
I am convinced that anything with TATA brand name should be avoided like plague. these guys are convinced that any rubbish can be sold by adding the Tata tag to it. be it the Nano (cars flaming up) or their mobile phone or the Tata Sky Hd; all of it junk quality.
OK so i complained on the support number. the first reply i got was that they are having a technical upgrade and the service will improve in two days. so i waited. as expected nothing of the sort happened.
then i complained again. the engineer came home. checked everything. says the signal is absolutely perfect. according to him the box seems to be not OK. a senior will come. he will check and if required they will change the box.
the point is why launch such products. why cant they buy better technology. the sun HD box is made by samsung. this seems to be some chinese import. they can offer customers a choice. those who are very quality concious should have a choice of buying a better box. just like buying a better TV.
i think the problom is not so much with the box. maybe the whole damn technology chain is bad. use of cheap equipment in the whole chain gives this result.
the picture is washed out. the edges seemed to be so porus.
what a waste of money.
In DTH, they are known like GODS in India. Its shocking how could they sell such TERRIBLE quality box on top of their highly compressed channels. Worse is, even if they make the Channel's quality similar to DVD, due to scaling issue, we will never get a good "upscaled" output through HDMI as compared with Dish HD or possibly ANY other STB. Even TS HD box might not be affected by this issue.
While I have complaints re quality of the Pic - as I never had any other service, I am disgusted with their( TataSky) Customer Service. They even refuse to acknowledge complaints in writing, and this time they have not even bothered to call me: my compalint was aginst unjustifyed billing- charging me for a service ( second box) which I did not request.
Am seriously considering filing a complaint with the local Consumer court as they have not even registered my complaint.
We should do it. I thought Dish HD was worse, however now I feel that I never had PQ issues on Dish HD like what I see in TS.
After reading the complete thread of TS Launch, looks like i may have to go for DishTV HD. Someone even mentioned that quality of SD contnets of the cable STB is much better than TS HD+
That was a shocker for me! What a blunder Tatas did with what could be a potential winner!
I completely agree, still can't BELIEVE they have committed such a blunder with otherwise such a beautiful looking, feeling product. With EXTREME pain I have decided to return it as there seems to be no solution to the issues we have reported. Their UI is also good with great EPG. But they have plagued this box with FILTHY scaling engine to make the PQ of SD channels absolutely forgettable (especially after comparison with Dish HD, Sun HD, etc.).
Even MEDIA is praising and RECOMMENDING this box like anything when they could not even evaluate the most basic SCALING feature while observing extremely compressed channels. I doubt they will ever improve on compression as they neither have bandwidth to do so nor they will ever be willing to do so as it would reduce their claimed recording time of 625hrs.
This actually explains how TS+ had such small recording time during launch and after Big HD DVR was launched, they "increased" the recording time by INCREASING COMPRESSION ON all their channels to accommodate more recording time. Hope all have noticed - only thing these boxes do in the name of recording is to copy the downstream to HDD (which is great as it would be of the same quality as original).
Also, they have some issue with scheduled recording start and stop times, its ABSOLUTELY RANDOM. Even after I set it to start 10 mins before and stop 10 mins after for a 30mins programs, it sometimes record only 25 mins of that window of 50mins (about HALF of time I schedule it for!).
I have strictly told them to process a refund once the engineer confirms my findings.
hyeah:
