Agreed it's clearly deceptive but they can't be questioned as they mention the same in disclaimer and even in their FAQ.
I know you're with me but Whether they can be taken to task in a court of law is another thing. A buyer who is parting with their hard earned money is supposed to exercise reasonable diligence.
But ask yourself (and as exemplified by another thread that i shall not name but feel free to browse around), how many people do? You may be prudent and/or may know what are the specs that need to be taken into consideration or for that matter, the questions that are required to be asked but not everybody is well aware of the relevant considerations. Very few people are.
If only i had a nickel for every time somebody came while making their purchasing decisions for lack of knowing any better. And that's not just them. After joining this forum, i suppose im much more aware about specs that are required to be taken into consideration. But then again, most people aren't a part of this forum.
Considering a company that is as big as Xiaomi is, it's clearly taking customers for a ride/intentionally indulging in deceptive specs. Does the fact that many other relief companies also aren't forthcoming with their facts gives Xiaomi a concession? I think not.
If one wants more power to the customers, one should not condone such tactics. I am from the service industry and there are many ways i can make a killing without the customer knowing any better depending on the disclosures that i make. And to my mind, this is a disclosure that was required to be made in bold and simply speaks volumes about the bonafides of the company (or whoever the marketing genius responsible for this was as are many other specs in the AV industry including that of THD).
But mostly, consider this - rather than it being a part of the "disclaimer", should it not have been disclosed in the "Specifications" itself?
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www.digit.in
