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ARN Systems - Poor show.

Luxman Amplifiers India

BLASTO

Well-Known Member
Joined
Mar 23, 2009
Messages
3,974
Points
113
Location
Hyderabad
Some time before ARN systems from bangalore used to be in the forums and was efficient in carrying out online orders, timely deliveries etc and I was a customer and dealt with them on many instances. Sridhar especially was remarkable in taking up and executing online orders. He even let us try the products before purchase and was very pleasant to deal with.

I am not sure what has happened in the recent time, the presence of ARN systems in hifivision is almost nil and they seem to have developed carefree attitude.

I have been contacting them through whatsapp and mail using the number and mail ids mentioned in their "Contact Us" section and response till now has been limited to "who are you?" and silence ignoring reminders for purchase queries.

Very poor show. You lost a customer. If anyone knows the management, let them know.
If you have a product, reply positively else reply the timelines when it will be available (at all), as simple as that. Or please DO NOT give numbers in the "contact us" section if you have no idea of replying qurries.

I am posting here to update the forum on such degraded experience over the last few years.
 

sidvee

Well-Known Member
Joined
May 14, 2007
Messages
3,127
Points
113
Location
Hyderabad
Sridhar is longer with ARN. They have also discontinued dealership of many audio specific brands. Not sure who is the person to contact there anymore. I had bought a lot of high value components from them in the past, but have moved on since.
Cheers,
Sid
 

efernand1

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Joined
Jul 6, 2012
Messages
5,514
Points
113
Location
Mumbai
Agree....almost most new dealers will promise and provide the best service etc.. for a couple of years then all dies away with competition and also sustainment.

Very few exist today who still provide the same customer service and deals.....
 

Fiftyfifty

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Joined
Jul 11, 2016
Messages
1,046
Points
113
Location
Panaji, Goa
Yes, even when you call them on the phone, they don't seem to have a clue about their products!
 

reignofchaos

Well-Known Member
Joined
May 12, 2008
Messages
2,515
Points
113
Location
Bangalore
Yep Sridhar who used to consult with ARN as a hobby has gone back to the US. Since then, ARN no longer supports/distributes most of the audio brands they used to. Better put your money elsewhere.
 

moktan

Well-Known Member
Joined
Jan 24, 2008
Messages
1,100
Points
113
Location
Kalimpong
When I last contacted Mr Reddy about something related to equipments , he told me he had exited the audio business. Which I thought was a bit sad because he was knowledgeable-being in the business he had what some call, skin in the game-and had heard loads of stuff. He was also eager to help and a real gentleman.
I bought many items from him. I don't know if the stuff I bought was from ARN because he used to have other items too from boutique manufacturers - Dayens Ampino, Musica, Redwine etc.
 

powerslave

Member
Joined
Apr 3, 2018
Messages
37
Points
18
Location
Bangalore
Ah read this thread now ; I have been trying to reach out to ARN for a tube amplifier for long however it appears they are least interested . Their website is more positioned towards commercial contracts for instance some company setting up AV for their office .
 

arj

Moderator
Staff member
Joined
May 25, 2008
Messages
3,908
Points
113
Location
Bangalore
oh did not know sridhar has moved out of this..Audio in India is perhaps not what was expected.
With the current $ X rates and import duties I hope the Indian manufacturers do well as there are some quality products here,
 
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