LG PA70G - HDMI not working
May be am the first one to have this problem with PA70G.
Connectivity : Sony VAIO/Nvidia GT230M -> HDMI 1.3 -> PA70G
Last week while watching a movie the signal dropped a couple of times, screen goes blank and resumes within a second or so. Then the next day, it didn't pick up signals through HDMI completely. I thought it was due to the 4 year old HDMI cable, that i was using. So continued using projector via VGA port.
Then this monday, i connected my VAIO to 32" LG LCD using the same HDMI cable (that i thought faulty) and it worked - triggering horrors in my mind.
So i contacted LG 24x7 Support 1800-180-9999 and i prompted to the 'audio/tv' section ( i didn't hear any option for 'projector') and the guy picked up. He asked when was the product purchased and i replied last October. Then came the reply, that it is out of warranty as projector comes with only 90 days/500 usage hours warranty (is this true?). Then he collected my address and said will arrange an engineer to visit, and that will costs INR 1200 + 12% tax. I was not amused by this.. and asked other alternatives - like i take it to a service center. Then he gave me this number - 9447488101 and i ended the call.
I called that number and subjected my query to him. The first thing he asked was 'Is this an imported one?'. I said yes. (i bought it from dubai). He continued - this model is not yet in indian market, and such issues with HDMI usually clears after a re installation of software. He said the software is available in driver download section of LG web site, and normally users are able to re install firmware by themselves. He also provided contact number of a service center, am yet to try it.
So Now:
1. This projector has only 90 days / 500 hours warranty?
2. International warranty applicable for LG projectors?
3. I failed to find any download links to the firmware file, or instructions for firmware updates. Also the user manual has nothing mentioned about a possible firmware update.
4. LG site don't have any Service Centers listed for 'Projectors' in kerala. The nearest place i found is Coimbatore/TN.
5. The source code of the projector firmware is available in the following web page. But i don't know how much that will be useful.
https://wws.lg.com/global/support/o...tegoryId=CAT00000005&osCategoryId=CAT00000008
So what are my options?.. please guide me.
Thanks,
Ausy.