My live chat @ 20north.com
Call accepted by operator Suraj. Currently in room: Suraj.
Suraj:
Hello, Thank you for reaching out to 20North Live Help!
How can I help you?
reju:
is it possible to ship to us address?
Suraj:
you would like a delivery in the USA?
reju:
yes, i can save on customs as my friend can carry...
Suraj:
Currently we deliver all over India.
Suraj:
If you need the delivery in the USA, we can work out a way
Suraj:
What we can do is revert back your duty after you make a purchase
reju:
right, base price will remain same + shipping charges will be ahoc?
reju:
oh duty cannot be avoided during check out?
Suraj:
thats right
reju:
what about shipping costs within US?
Suraj:
Since we are considering this as a special case, we currently do not have systems to avoid duty during check out
Suraj:
Regarding the shipping costs, we will let you know how much we will charge you
Suraj:
once we have information about what product you are looking to purchase, we will tell you how much shipping costs will be reverted
reju:
ok shipping by air to india means by airmail? or courier?
Suraj:
It is shipped by air cargo
reju:
yeah registered cargo? are you sure duty is exact? and no further charge?
Suraj:
that is correct, duty is calculated exactly and you will not pay anything extra
reju:
i am curious because it all depends on the custom office who evaluates the item, isn't it?
Suraj:
Thats right, each category of products have particular duties applicable to them and we have a comprehensive database of duties for each product
Suraj:
Our database is updated whenever there is a notification for change from the customs department.
reju:
ok thanks suraj, happy selling!