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Finally a dealer offering reasonable prices

Mogami Cables

panditji

Well-Known Member
Joined
Aug 6, 2006
Messages
2,028
Points
113
Location
Faridabad (suburb of Delhi)
Came across the website after being told the prices of Chord DACs by fellow forum members..

https://www.headphonezone.in/collections/chord-electronics-ltd

Finally we have someone selling high quality stuff at real prices and I wish all the very best to the firm.. I have been ranting at the distributors for the prices of hifi in India and Headphone zone shows how it's done... I wish them huge success and hope other distributors learn a thing or two from them....
 
M

mpw

Guest
Came across the website after being told the prices of Chord DACs by fellow forum members..

https://www.headphonezone.in/collections/chord-electronics-ltd

Finally we have someone selling high quality stuff at real prices and I wish all the very best to the firm.. I have been ranting at the distributors for the prices of hifi in India and Headphone zone shows how it's done... I wish them huge success and hope other distributors learn a thing or two from them....

Have you experienced their after sales response ?

To Metrum I had pointed out the same.

Need a credible after sales strategy to satisfy the customer.

Else doesn't take long for euphoria to fizz out.
 

kartikay

Active Member
Joined
Mar 23, 2013
Messages
132
Points
28
Location
bangalore
Headphonezone has been doing this for few years now and have built a reputation in Headphone community here in India. I have personally found them to go out of there way to cater to customers and after sales support has been pretty good. The reasonable pricing is not limited to Chord products but in general to all the stuff being sold on their website, its either at par with US rates (after conversion), or slightly higher (due to GST).
 

panditji

Well-Known Member
Joined
Aug 6, 2006
Messages
2,028
Points
113
Location
Faridabad (suburb of Delhi)
Have you experienced their after sales response ?

To Metrum I had pointed out the same.

Need a credible after sales strategy to satisfy the customer.

Else doesn't take long for euphoria to fizz out.

Mahesh, I have not bought anything from them but if they are offering reasonable prices, I can safely assume they would be giving reasonable service.. Also none of the other distributors/dealers give ANY after sales service on ANY product even after charging 2x the US/UK prices.. These guys are offering some of the products (atleast Chord DACs) at equal to or less than UK rates... If they are not over charging their customers, I am sure they must be giving excellent after sales service...
 

arj

Moderator
Staff member
Joined
May 25, 2008
Messages
3,906
Points
113
Location
Bangalore
headphonezone.in has very good during sales and after sales support. the best thing which has happened to india in headphones !
 
M

mpw

Guest
Maybe I am the exception then...

The exceptions are inseparable from the norm aren't they ?

:))
 

sound_cycle

Well-Known Member
Joined
Jan 12, 2014
Messages
1,117
Points
83
Location
Hyderabad
Came across the website after being told the prices of Chord DACs by fellow forum members..

https://www.headphonezone.in/collections/chord-electronics-ltd

Finally we have someone selling high quality stuff at real prices and I wish all the very best to the firm.. I have been ranting at the distributors for the prices of hifi in India and Headphone zone shows how it's done... I wish them huge success and hope other distributors learn a thing or two from them....
:)

Got Saga and Gungnir MB from here

ciao
gr
 

captainsubtext

Active Member
Joined
Mar 16, 2015
Messages
141
Points
28
Location
Bangalore
I got my Gumby from them as well and a bunch of headphones over the years as well.

Stellar support from the guys at HPZ
 

arj

Moderator
Staff member
Joined
May 25, 2008
Messages
3,906
Points
113
Location
Bangalore
Maybe I am the exception then...

The exceptions are inseparable from the norm aren't they ?

:))
oh.. have not heard too many. you should write to them of any concern. I believe the founder is Raghav Somani and he is supposed to be consumer friendly and a headphone aficionado himself.
 
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