Hathway goes HD in Bangalore??

Yeah, when there is no new software available, it can't download anything. It tries for very long and when it can't download, you will get that message which says unable to download.

PVR STB is from Technicolor(Previously called Thomson).

Call the head office 08049457800 and ask for Ulsoor office number.
 
I will try the HO number, thanks.

I am a little unconvinced about failure to download. I suspect an act of commission or omission on the part of Hathway. Why waste customer's 20 minutes (per abortive, and probably redundant, attempt) when, like Microsoft or Apple or any smartphone, they can check the "header" to confirm if the installed software needs any update at all? And that would require seconds, not 20 minutes!

Any way, it looks like I am stuck with a "legacy" HD STB that I bought only a few months back. Hathway have confirmed that I cannot use a third party STB.
 
Ten Golf SD has become available for me. Although, its only an HD channel, the SD simulcast is available, just like History or TravelXP. I wonder if this is some temporary glitch or whether Ten Golf is no longer a subscription-only channel.
 
All sorts of SD channels have been added such as Shop Direct, Home Theatre, Living Zen, Djay & Lamhe. But no signs at all of new HD channels. I wonder if it was a ploy to add more subscribers as I too renewed my HD subscription in March when my local guy mirrored the news on online forums that new HD channels would be added. The wait goes on...
 
Here is the list
550. MN+ HD with Dolby 5.1
551. Star Movies Select HD with Dolby 5.1
552. Movies Now HD with Dolby 5.1
553. Sony PIX HD with Dolby 5.1
554. Zee Studio HD with Dolby 5.1
555. Star Movies HD with Dolby 5.1
557. HBO Hits HD
558. ZCafe HD
559. Star World Premiere HD
561. Colors Infinity HD with Dolby 5.1
562. Star World HD with Dolby 5.1
563. Comedy Central HD with Dolby 5.1
564. FX HD
565. CNBC Prime HD
566. Ten HD
567. Star Sports HD 1
568. Star Sports HD 2
569. Star Sports HD 3 with Dolby 5.1
570. Star Sports HD 4
571. Sony Six HD with Dolby 5.1
572. Sony ESPN HD
574. Max HD with Dolby 5.1
575. Star Gold HD with Dolby 5.1
576. Zee Cinema HD
578. Star Plus HD with Dolby 5.1
579. Colors HD with Dolby 5.1
580. Zee TV HD
581. Sony HD with Dolby 5.1
582. Life OK HD
584. EPIC HD
586. MTV Indies HD with Dolby 5.1
587. Nat Geo Music HD
588. NGC HD
589. Animal Planet HD
590. Discovery HD with Dolby 5.1
591. History TV18 HD
592. NGC Wild HD
593. TLC HD
594. Fox Life HD
595. Nat Geo People HD
596. Travel XP HD
620. Baby TV HD
621. Sun HD
622. KTV HD
623. Sun Music HD
624. Gemini HD
625. Asianet HD with Dolby 5.1
636. Nick HD+
637. VH1 HD
 
I don't see additional HD channels in Mumbai!!!
Any users from Mumbai plz update...


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No... Both channels are in SD only.. :-(
Even some of the channels are missing from above list..like Romedy Now, comedy central and some more..


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Last edited:
Star World Premier activated by Hathway as part of HD pack

350 MN +
352 Movies Now
353 Sony Pix
354 Zee Studio
355 Star Movies
356 Romedy Now
359 Star World Premier
360 AXN
361 Colors Infinity
362 Star World
363 Comedy Central
364 Nick +
365 CNBC Prime
366 Ten 1
367 Star Sports HD1
368 Star Sports HD2
369 Star Sports HD3
370 Star Sports HD4
371 Sony Six
372 Sony ESPN
374 Sony Max
375 Star Gold
376 Zee Cinema
378 Star Plus
379 Colors
380 Zee TV
381 Sony
382 Life OK
384 Epic
385 M Tunes
386 MTV Indies
388 NGC
389 Animal Planet
390 Discovery World
391 History TV 18
392 Nat Geo Wild
393 TLC World
394 Fox Life
395 Nat Geo People
396 Travel XP
 
Star World Premier activated by Hathway as part of HD pack

350 MN +
352 Movies Now
......
396 Travel XP

If you don't mind can you please tell me in which part of Mumbai you live so that I can argue with my LCO who handles our area for Hathaway. It's real pity that we are still forced to remain with LCO & can't get direct connection from Hathaway. If we call Hathaway customer service for any kind of support they says "contact your LCO" & being treated like refugees though we are their customers. We can't even check or edit our account online on Hathaway website.. :-(
 
If you don't mind can you please tell me in which part of Mumbai you live so that I can argue with my LCO who handles our area for Hathaway. It's real pity that we are still forced to remain with LCO & can't get direct connection from Hathaway. If we call Hathaway customer service for any kind of support they says "contact your LCO" & being treated like refugees though we are their customers. We can't even check or edit our account online on Hathaway website.. :-(



These problems are there since ages nobody listen your problems. That is the reason many customers shifting to dth.
 
Hi

I stay in South Mumbai.

I would suggest you put a strong email to Customer Care, Nodal Officer...details would be available on website....

Keep all communication documented...I checked with the collection guy for my area...the new connection is Rs 6050 which includes the box + HD + Royal pack for a year....

I even had to do some arm twisting with our area representatives to ensure smooth flow of services which I get now....
 
Star World Premiere being available in the regular HD pack is like the icing on top of the HD cake!

Does anyone know if it is still a subscription-only channel on other cable or DTH operators?
 
A beautiful, well-constructed speaker with class-leading soundstage, imaging and bass that is fast, deep, and precise.
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