Apologies for the Off Topic but need some help
Can someone pls share e-maild id of higher-ups in TataSky. It's almost five days since my request for installation and nothing has moved so far.
5 complaints and e-mail to help@tatasky is not helping either.
I feel helpless and cheated
Same case here. Though it gives 5.1 with both optical as well as digital coaxial.
Once again and as always, an Indian company proves that they can never get anything right, atleast not the first time around. What is worse is the level of technical ignorance that most, if not all, Indian companies have. Not being able to receive all types of audio bitstreams, including DD 5.1 is most certainly a defect and 'Tata Sky' must address this issue at once.I then connected the hdmi of stb to my denon 1910 avr and to my surprise I did not get dolby surround sound in any of the HD channels. I rebooted the STB , my avr and tried for sometime but to no avail.
Later in the night, I connected optical out from stb to my avr and then it was available !!
Again called the team lead today (I was sure CC would not be able to understand this ) and explained the issue. He conferenced me to some other guy and then after explaining the issue to both of them came to know that dolby is not available thru hdmi. This is as per design !!!
They just assumed that everyone would connect the hdmi to tv directly and hence its a waste to provide dolby thru hdmi !! I could not beleive my ears !!.
Both of them said that they will take my feedback and let their superiors know about this issue. They refused to accept it as a defect
Right now I have connected stb hdmi to TV directly and the optical out to my avr.
That is not correct. A 'component video' connection is totally capable of carrying a 1080i signal and I personally used 'component' for 1080i viewing for almost a year on my Philips 55" rear projection TV from a PS3. As a matter of fact, 'component cables' can even carry 1080p. It is altogether a different matter that you will be hard pressed to find any consumer displays that accept 1080p via component connections.
The point of connecting the HDMI directly is quite simply that older AVR's, such as mine, do not support HDMI. Anyhow, in this case, the people are being forced to use the 'optical' connection to the AVR for DD 5.1 audio as Tata Sky in their infinte wisdom has "by design" disabled the HDMI connector from carrying the DD bitstream.
I am sorry but your supposition is wrong. The fact that the AVR displays 'PCM' and not 'Dolby Digital' is proof that the HDMI connection is not transporting the DD bitstream. If, and this will always be the case, a 'Dolby Digital' bitstream is received by the AVR, it will display 'Dolby Digital' and not 'PCM'. Irrespective of what the AVR display shows, you should be able to tell by simply listening to the audio whether you are getting DD 5.1 audio or not.
As stated in my earlier post, HDMI is not the only option to get 1080i. In fact the TataSky HD set-top box provides a component output with 1080i resolution.
Are you checking the audio difference on only HD channels, or regular SD channels also? The DD bitstream is only present on the 'two' HD channels currently on TataSky HD. Infact, of the two HD channels on TataSky HD, only 'Discovery HD World' has proper and real DD 5.1 audio. Thus check the audio difference only with 'Discover HD World'.
That is not correct. An optical cable connection cannot transport a 'Dolby Digital Plus' bitstream. By the way 7.1 channels is only supported in DD Plus and other superior (HD) codecs only.
..And the old box was delivering DD 5.1 for the last few months!