Sure, will try this over the weekend. But shouldn't hdmi be backward compatible meaning a lower hdmi standard should be supported by the hdmi 2.1 port? Also, my Yamaha RX 475 supports ARC and not eARC. Assuming this, I have plugged the hdmi cable to port 2 (eARC) in the TV. Maybe a normal ARC port might work.
The TV comes with default setting of 1.4, hence that needs to be changed to 2.1. Dont know why MI is shipping it like that, I wasted 3 days.
Every TV is set like that by default. This is for legacy support as if it's set on 2.0/2.1 mode, it won't work with legacy 1.4 devices. Whereas at 1.4 it will at least work with newer devices albeit at lower speeds.
Share the pics. Also, who installed the TV? Did the technician who installed took pics post installation. In my case, the technician even took selfie with the TV.
Pls keep us updated if they are properly replacing the unit or trying to put the blame on you or are deceitful or dodgy. Very little is known about their grievance addressal and I am curious to know.
I'm using EARC on my Sony to connect to an old Yamaha that only supports ARC. Initially sound only worked when I changed output mode to PCM but sound was horribly compressed. Switched back to default sound output but changed the audio signal which was defaulted at Dolby digital plus to Dolby digital and now it works perfectly with great sound. Not sure if the Mi has similar settings but you can check. Older receivers don't support Dolby Digital plus apparently. Hope they fix the issue with your panel soon
could you post a few pictures for reference please
The technician took them away with him. I understand he has to file that as part of his installation report.
Nope
I too face this issue while playing apps such as Netflix and Prime on TV. I just toggle between the source and it works ok. However, while using same apps on Firestick it works flawlessly. My AVR is ARC.
The tv was installed by an authorised technician. Unfortunately, the scratch is visible only on very close inspection. The technician's photo is post installation from about 5 feet away and nothing can be made out. The installation is outsourced to a technical partner and another technician had come today. While he acknowledged the damage, his supervisor was as usual trying to pin the blame saying that it should have been reported at the time of installation. My point is unless you were very close and specifically looking for damage, this is very difficult to spot. Let's see how Mi proceeds on this.
Hope this works. It says the uploaded image is too large.
Thanks for the info. I am still struggling. I changed back to Hdmi 1.4 settings and the tv displays the message ARC device detected. But there's no volume from the AVR speakers. Now, I am not able to navigate to the settings menu in the tv where you can change the hdmi 1.4 settings. The settings button just displays the standard Android tv settings.
Disable CEC, then you can. You have to press the centre dial pad
